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Terms & Conditions

Customer Satisfaction Guarantee
If you are not completely satisfied with any purchase, simply return it within 14 days, unused and in its original packaging for a prompt replacement, exchange or refund. We regret we are unable to refund any post & packing charges.

This does not affect you statutory rights

Stock Availability
The confirmation e-mail you receive is a confirmation we have received your order and not a guarantee of stock availability.

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and you have already paid for the goods, you will receive a full refund.

Paper 2 go is the retail division of Europe’s leading paper specialist, G F Smith & Son.

We reserve the right to refuse to supply any individual or company. The supplier of the goods featured is Paper2go.
VAT Registration Number: GB 167 7800 35
Company Registration Number: 490873

Monthly Free Drize Draw
UK Customers who have registered for the paper2go email newsletter will be entered into a free prize draw on the last Monday of every month. Delivery of the prize is only available within the UK.

Governing Law
Your use of this Web site and any purchase by you on this Web site of any products will be governed by English Law and will be deemed to have occurred in the United Kingdom.
read the latest catalogue download now" I received my parcel from you today and am really pleased with it. The quality of the paper and vellum is excellent"
- Elaine, Essex

" I am impressed by the quality " - Ashleigh

“fantastic products and fantastic service, can't fault it at all and I certainly will be recommending you to all, many many thanks” - Kerry, Gloucester
order hotline: 0870 129 8516   |   product selector